Last Updated: Apr 26, 2017
INFORMATION COLLECTION AND USE
AutoMall.com collects information from our website users, subscribers and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.
Nonpublic personal information
When signing up for certain selected services (such as credit application), we collect nonpublic information which may include but not be limited to Name, Address, Monthly Income, date of birth and Social Security number (SSN).
We request your authorization to receive information from a consumer reporting agency (credit bureau). The authorization is transmitted to a participating lender in our network, who may be a separate entity in the case where you are applying for a vehicle loan and are contacting a specific dealership using a single contact form. The lender will actually request and receive your credit report.
Telephone Consumer Protection Act (TCPA)
AutoMall.com, LLC does not itself directly contact its customers using auto dialers or per-recorded telemarketing calls. However, some of its partners (e.g., auto dealers, insurance providers, loan providers, credit scores and credit services, etc.) may.
By filling out a contact form, providing a phone number and clicking on the submit application or contact link(s) on AutoMall.com's website, you agree to the following statement: I hereby consent to receive autodialed and/or per-recorded telemarketing calls from or on behalf of the AutoMall.com, LLC partner with which I have initiated contact. I understand that consent is not a condition of purchase.
Communications with Us
We have features where our customers can submit information to us (such as our contact information page). Where such submissions include requests for service, support or information, we may forward them to our agents, as needed, to best respond to the specific request. In addition, we may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.
Automatic Data Collection
Our web sites, and certain other products and services have features that automatically collect information from customers, to deliver content specific to customers' interests and to honor their preferences. This information assists us in creating products and services that will serve the needs of our customers.
For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our web sites. This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.
We may combine demographic information supplied by a customer at registration with web site usage data to provide general profiles, in aggregate non-personally identifiable form, about our customers and their preferences in the content of the site and advertising. We may share this composite information with our advertisers and business affiliates to help them better understand our services.
WITH WHOM YOUR INFORMATION IS SHARED
Access to the information we obtain about you resulting from credit application submission is restricted to only those service providers who need to know that information for the purpose of purchasing an automobile or obtaining credit.
Other than as set forth above, we do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential.
We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.
We use reasonable precautions to protect our customers' personal information. Sensitive information that is transmitted online (such as Social Security number) is encrypted and is transmitted securely.
DoubleClick DART Cookie
We use a third-party advertising company to serve ads when you visit our site. This company may use information (not including your name, address, email address or telephone number) about your visits to our and other web sites, in combination with non-personally identifiable information about your purchases and interests from other online and offline sources, in order to provide advertisements about goods and services of interest to you. In addition, we share web site usage information about visitors to our sites with this company for the purpose of managing and targeting advertisements and for market research analysis on our site and other sites. For these purposes, we and our third-party advertising company may note some of the pages you visit on our site through the use of pixel tags (also called clear gifs). In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie" on your computer. If you would like more information about the information collection practices of this third-party advertising company and to know your choices about not having this information used by this company, http://www.doubleclick.net/naiprivacy
Our web sites contain links to other sites. AutoMall.com is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.
AutoMall.com websites are not directed at individuals under thirteen years of age, and AutoMall.com does not intend to collect any personally-identifiable information from such individuals.
NOTIFICATION and CHANGES
If we change our Privacy Statement, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.
For questions about this Privacy Statement, email firstname.lastname@example.org.